Testimonials: Celebrations

January, 2020

Dear Sharon

I hope you had a good Christmas.
I wanted to say a massive thank you for yesterday. We had an amazing time. The staff were wonderful & the food excellent. The staff led by Matthew could not have done more to look after us.

Please pass on our thanks to the entire team & also to you for your attention throughout the planning.
Our families were most impressed with the set up of the rooms as well!
Wishing you a great holiday & happy new year.

Kind regards

January, 2020

Dear Izzy

A very big thank you once again for the wonderful afternoon tea we had. I have just found the final invoice in my junk mail (as the title was credit control). Apologies therefore for the delay with paying that- I will be able to do that later today. I will check if I have the bank details to do a bank transfer or otherwise I will be able to ring the hotel this afternoon and pay by phone. Many thanks again Izzy for all your hard work preparing the event for us.

With very best wishes

January, 2020

Dear Louise,

Just to say we were very pleased with M****’s birthday lunch on 4th January.
Everyone was very complimentary about everything! It was a lovely occasion so thank you very much for your help. Your idea regarding the table plan worked really well.

Although I did have a panic attack on Saturday morning when 4 people dropped out!
However, 3 people turned up (family) unexpected, so all worked out ok!

So, please pass on our thanks to Matthew and the staff and everyone at the hotel who made it a day to remember.

November, 2019

Barbara and I want to thank you and the staff for all you did in arranging our Golden Wedding Celebration. It was a great success due in no small part to the hospitality provided.

The staff on the day were particularly lovely and friendly who really enhanced the occasion. The meal was excellent and much enjoyed by all. It was nice that those that were staying were able to continue to use the room as a base into the evening particularly as they ordered bar food. This also meant our fun and chatter did not disturb other guests in the bar so thank you for that.

We appreciate the difficulty of serving so many meals simultaneously but you might like to know that, notwithstanding personal preference, the first served steaks were perfect and the last had lost some flavour and any pinkishness by being well done. Nevertheless, as I say, the meal was lovely.

We awoke to a glorious autumn morning and a stroll around the gardens in all their seasonal splendour, so no wonder West Lodge is a popular destination for us. We are so glad we chose the hotel for our special occasion and look forward to the next time.



November, 2019

Dear Louise
I just wanted to thank you and the team for our afternoon tea celebration on Sunday.We had a really wonderful time.The room looked beautiful and you catered so well for the various dietary requirements we had.

Please do pass on our thanks to the staff who were there on the day- they were really great and very helpful.
Many thanks again.