Everything was great yesterday, thank you. We were delighted. The rooms flowed well and a good amount of food and drink.
Please also thank the restaurant manager for accommodating an extra two people at the last minute. We were 17 in the end and all our food was perfect and the service was excellent from all staff in the hotel at all times.
I just wanted to write and say thank you so much to you and your team for making Mum's funeral tea such a gracious, warm and special occasion.
The rooms looked delightful and the sandwiches and cakes were delicious and plentiful. Also a big cheer for the lovely selection of food available for our coeliac and dairy-free guests.
Many guests commented on how perfect a send off it was to Mum, so thank you for your patience, understanding, and the top quality service offered.
Caroline Nation and Suzanne Farr
A thank you note
I wanted to send this email to thank you so much for the organisation, efficient service and beautiful presentation of the buffet at my father-in-law Roy Harvey’s funeral gathering, on the 28th October. The savoury food and cakes were delicious and the drinks were continually provided by your kind and attentive staff. It was just the right thing for this occasion and we are very grateful to you.
Re: Funeral Gathering - Tuesday 29 September
Hi Louise and the team
Just wanted to thank you for making everything run so smoothly at our gathering on Tuesday. It was absolutely wonderful to be able to be in the garden the whole afternoon – couldn’t have asked for better. I wonder if you could just email through to me a copy of the final invoice – I did take it but have mislaid it somewhere. Many thanks.
We are all looking forward to coming back to West Lodge again in November for a family tea – it’s a place that has quite a few memories for the family, having visited for tea/lunch in the past and so it was really fitting to have the funeral gathering there.
Re: Harvey (Freeman) Funeral Gathering
A huge ‘thank you’ for ensuring Daddy’s gathering was the perfect occasion we hoped it would be.
You were all absolutely amazing, thank you Sharon, but then you always are! Sam looked after us as well, along with his colleagues, and was very concerned regularly that I should eat something.
Would you please be kind enough to convey our thanks to the chap and all his catering staff for successfully managing to pull out all the stops at the eleventh hour when our numbers increased as if it was a couple of extra people who arrived on the day unexpectedly! Two cousins I had not seen for years so that was a lovely (and emotional) surprise.
The entire day could not have gone better. We were very pleased with the service, the weather was absolutely glorious, which Daddy would have loved because he could always take the heat.
Then West Lodge excelled themselves. Please convey our compliments and thanks to the chef and his staff for the wonderful array of food which received a lot of praise from family and friends alike.
Daddy always loved West Lodge so it was fitting we should return because we feel it would have been his chosen venue.
Once again our heartfelt thanks for all the kindness shown. Please thank Sam, your lovely assistant who came to our aid and anyone else I may have overlooked.
I will phone you sometime this week as I really feel I wold like to thank you verbally.
I can only begin to imagine how perfect your beautiful daughter’s wedding must have been!
Take care and very best wishes.
Joan (Mummy), Brenda, David, Val and Lucy.