Testimonials: Mary Beale Restaurant
We had a meal to celebrate my husband's 60th birthday and although a fairly low-key event, the attention we received was first-class from beginning to end. The restaurant manager in particular who helped us arrange the surprise of my sons playing music with Paul was fantastic, all the front of house staff on the night were wonderful and the most special thanks to Paul himself. All adds up to the reason why every family celebration over the years, larger and smaller, have always been held at West Lodge. Thank you to all.
Personally I would rate everything as 10 stars. The normal excellent service, atmosphere and food was surpassed
Lucy was just outstanding, from changing our table to one better suited to our elderly relative, to her attentive, cheerful and discreet service throughout our meal. She ensured the service was swift as requested and instantly procured a cushion to make sitting more comfortable for our relative. She is a credit to your hotel. In addition, there was not a member of staff we came across who wasn't extremely welcoming and personable.
A very good birthday Sunday lunch celebration at West Lodge Park. Service, staff friendliness and the warm welcome always on offer when we visit are why we keep returning plus the beautiful surroundings of the arboretum. The autumn colours in the sunshine today were absolutely beautiful.
It was my wife's birthday treat, fantastic service from the minute you walk in the hotel, the reception staff are so helpful and the service in the restaurant was first class. Highly recommend. We will be back soon.