Testimonials: Celebrations

November, 2019

Louise,
Barbara and I want to thank you and the staff for all you did in arranging our Golden Wedding Celebration. It was a great success due in no small part to the hospitality provided.

The staff on the day were particularly lovely and friendly who really enhanced the occasion. The meal was excellent and much enjoyed by all. It was nice that those that were staying were able to continue to use the room as a base into the evening particularly as they ordered bar food. This also meant our fun and chatter did not disturb other guests in the bar so thank you for that.

We appreciate the difficulty of serving so many meals simultaneously but you might like to know that, notwithstanding personal preference, the first served steaks were perfect and the last had lost some flavour and any pinkishness by being well done. Nevertheless, as I say, the meal was lovely.

We awoke to a glorious autumn morning and a stroll around the gardens in all their seasonal splendour, so no wonder West Lodge is a popular destination for us. We are so glad we chose the hotel for our special occasion and look forward to the next time.

Regards

 

November, 2019

Dear Louise
I just wanted to thank you and the team for our afternoon tea celebration on Sunday.We had a really wonderful time.The room looked beautiful and you catered so well for the various dietary requirements we had.

Please do pass on our thanks to the staff who were there on the day- they were really great and very helpful.
Many thanks again.

November, 2019

Hi Izzy

I just wanted to say a massive thank you to you and all the team for our event on Sunday. Everyone thoroughly enjoyed themselves. You have been such a pleasure to work with and the team on the day couldn't have been more friendly and helpful.

Thank you so much!

November, 2019

Dear Izzy

Thank you very much for arranging the above celebration. The afternoon was very successful and there was a great deal of catching up between guests. Special thanks to the lady who looked after us, she was most helpful.

Kind regards

November, 2019

Hi Izzy,

Just dropping you this email to thank you for the really friendly and professional service we received yesterday. Carol the lady looking after us is an asset to your hotel, extremely competent in her role.

The room was set in the exact way we wanted and was delightful.
I would also like to extend the thanks to you and although we haven’t met the booking and correspondence from you has been first class.

Thanks again
Kind regards

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