Testimonials: Christmas

December, 2018

Dear Izzy
Professor xxx has asked me to write and convey his sincere thanks for such a wonderful evening on Thursday. The service was excellent and all of our guests commented on how delicious the food was.

We were also very impressed that a fondant potato had been pre-cooked without soy, just in case one of the guests didn’t want to eat soy. Just before the main course was served, our guest with the nut allergy informed me that she couldn’t eat the soy potato, because soy often contains traces of nut. Your staff handled this exceptionally well and due to the fact that a fondant potato had been pre-prepared without soy, there was no delay in the main course being served.

We are extremely grateful to all of the staff at West Lodge Park for the outstanding service we received.
I would also like to thank you for all of your help in the planning and organising of our event. You have been an absolute star throughout this process and I am very grateful to you – thank you!

Wishing you and the staff at West Lodge Park a wonderful Christmas and a very happy new year!
Kind regards

 

December, 2018

Dear Izzy
Please pass on my thanks to the West Lodge team who looked after us on Saturday. They were above and beyond with all their assistance and help to our group and we couldn’t ask for more, especially the young gentleman who helped with the favour boxes. (we didn’t catch his name!) Our whole party had a fantastic evening, thank you and Im sure we will be back again in the future!
All the best

December, 2018

We have attended several of the West Lodge Gala dinners over the past few years. In 2017 we were disappointed, feeling that standards had fallen, and voiced our concerns with the hotel. However we decided to try again in 2018 with a group of 10 guests.

I would like to congratulate you on a very enjoyable evening. Staff were very attentive, and should be congratulated. Food was delivered promptly to all guests at the table on lovely hot plates, and was enjoyed by all guests, thanks to are due to the chef and his team.

We particularly enjoyed the magician who provided brilliant entertainment between courses.

Whilst we enjoyed some dancing after the meal, the standard of the music could perhaps have been improved.

All in all we thoroughly enjoyed the evening and look forward to the 2019 Christmas gala maintaining the same improved standards, which is simply what we would expect of West Lodge Park Hotel .

January, 2018

Hi there

I just wanted to say thank for your help organising our Christmas Eve family lunch. We had a fabulous time and it went without a hitch. I have forgotten the name of the guy who 'ran' the room, how rude! I wanted to drop a line to the management to say how impressed we were with him and his team.

Thanks again we will be back next year.
J x
Best regards


Judi Guy
Senior Consultant
Talent* Staffing Limited
22 South Molton Street
London W1K 5RB

January, 2018

Good day Chris
I trust you are well and that you had a good Christmas.
In addition to completing the feedback request I feel I must write and convey my thanks and appreciation for my recent stay(s) at the hotel.

Not only have you achieved the highest standard of service at the hotel but if anything it seems better than ever with each visit, your staff are wonderful.

We enjoyed delicious food in the restaurant, again the best ever, all in all a first class experience.

As you know we often use the hotel for family occasions but also on your special promotions for a get together without worrying about driving home after drinks and we look forward to your forthcoming offers.

Meanwhile I wish you a very happy New Year and successful 2018.

Warmest regards

Linda Walsh

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