Testimonials: Funerals

January, 2020

Dear Louise

Thank you so much, everything was spot on and there were a lot of compliments from guests on the food, hotel and ambiance. There were a lot of comments about the beautiful room as well, and the way the tables were arranged was ideal, there was plenty of room for everyone to move around comfortably and mingle while having their own base.

The photos had been done brilliantly and everyone could see them perfectly - my god daughter was unable to call in because of an accident in Cockfosters Road near the hotel - so it was such a relief that they met with her approval!

As you said, some people didn’t turn up on the day so there was plenty of food and we were provided with boxes to take away what we wanted, a very thoughtful gesture.

Thank you again for your help, having everything organised so well helped to reinforce the positive aspect of celebration after a sad occasion.

Kind regards

November, 2019

Dear Louise,

Just a brief e-mail to let you know how delighted I was with my venue choice !
It was perfect in everyway, lovely staff ( Carol was wonderful ) , lovely setting, great food.
You were also so helpful and very patient !

With my very best wishes and gratitude.

September, 2019

Dear Louise,

Everything went as well as it possibly could which was of great comfort to us all and, yet again, everything at West Lodge was first class. I really cannot thank you and all others enough for all the arrangements; many people were very complimentary about the location and the quality of the refreshments aided by very kind and professional staff. It made the day so much easier for all of us. I shall be contacting Grant Cook in the near future about the adoption of a tree which Sue and I would ideally like to have somewhere near Dad,s tree in Sequoia Avenue so that Mum and Dad can be together in a way that we can visit in pleasant surroundings. Also a very good reason to have some lunch.

Thanks again for everything Louise; it really was much appreciated,
With kind regards,

September, 2019

Mrs xxxx phoned me re her husband’s funeral gathering in the KC on 9 August 2019. Everything went so smoothly, she said he would have loved it if he had been here – the afternoon tea was perfect.

Regards.
Louise Fickling
Meeting & Events Co-ordinator

April, 2019

Subject: RE: WLP - Funeral Gathering - 02/04/19
Dear Izabella,
Just a note to say how much we appreciated the memorial tea yesterday. The room was lovely, the food delicious and the service excellent. Our thanks to all the team.
Best wishes

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