Sorry I haven't been in touch before, but it has been a busy few weeks getting my name changed and writing thank you letters, etc.
I have been meaning to write and say how much we enjoyed our wedding day, the superb venue and of course the weather was an amazing 25 degrees, so the children (and adults) had a wonderful time outside in the grounds. Everything went so smoothly thanks to your incredible organisation and please could you pass on our thanks to Matthew, who managed the day and evening to absolute perfection. He was professional, but also had that personal touch which made us feel as if we had known him for ages. We wouldn't have changed a thing about the day and our guests all said that they had an awesome time. Our photos haven't been officially processed yet, but I've got a couple to send you.
Rob the DJ was marvellous and played everything we had requested, plus suitable pop songs that we all enjoyed dancing to; however, we were flagging by the end of the evening as it had been a long day (and we're not spring chickens any more unfortunately) but the memories of our special day will stay with us forever.
I'm not sure if you have had your own wedding yet but hope it is everything you could wish for.
Once again, many thanks for working hard to ensure that we truly had the wedding of our dreams.
Dear Mr Hall
I would like to inform you of some important points in relation to our Wedding Reception held in the Lancaster Room on Saturday 6th April 2019.
First of all our contact for the Function was Catherine Walsh .
Catherine's contact ,planning and advise has been second to none over the last few months .
I am sure that Catherine's planning and input is the reason why the function was a great success .
I'm afraid I can't remember the Banquet Managers name .
However this Managers input and drive ,turned this function in to a complete success.
Many members of my family who attended the function made a point of mentioning how good he was .
He was supported by two excellent waitress s . Nothing was too much trouble for this team. Simply Excellent.
Everything on the night was just excellent and I can't thank your team enough for a very memorable and happy evening .
Please could you mention to your staff how pleased we all were on our special day with their efforts
Thank you WestLodge Park Hotel.
I really do not know where to start. Thank-you so much for everything that you did for us. Everything down to the very smallest detail was just perfect. The organisation was perfect in every detail.
The evening was just a wonderful event and everyone who attended had a wonderful time. The food was excellent and the drinks provided was more than enough. All rounded off with Paul Jaffa and some wonderful photographs.
The success of this event was all down to your organisation and input. So from Gulsen and I, Thank you so much.
I would really like to send a formal e mail of thanks to the Manager of the hotel . If you could pass me his e mail address it really would be appreciated. Thank you once again for everything that you have done for us.
Dear Mr Beale
We had our wedding at your hotel on Saturday and myself, my husband and our guests can not praise your staff enough. On the morning of the wedding I met the people from the company who supply the chair covers and sashes and they were lovely and made sure I was happy with how things looked and I could not fault anything, very friendly. Izzy from the moment we had our first meeting has been absolutely fantastic and couldn't of done enough to make sure of the smooth transaction over to Matthew was perfect, right down to every detail. There are not enough words to describe what Matthew and his team did for us on Saturday. We have had so many compliments on them all, especially Matthew and his interaction with everyone. We would also like to mention Paul Jaffa and his band. Again many compliments were made and they definitely went above and beyond what we expected with such great music that everyone enjoyed. We will of course be putting a review where ever we can and recommending your hotel for occasions.
Please could you pass on our comments to your entire events team. Altogether we feel we could of not picked a better venue to have our special day, because they definitely made it that
We had our wedding at west lodge on 29th September, it was a truly amazing day.
From Izzy helping to organise everything thank you for help and guidance , Andrew serving us in the restaurant on Friday
First class service, Sharon who helped me arrange all the rooms with ease and then there's Matthew, what can I say he did everything above and beyond the call of duty , apart from giving me away !!
He was always present in the background and to all the staff thank you for a fabulous day, the service was excellent and the food was incredible.