December, 2018

Lucy was just outstanding, from changing our table to one better suited to our elderly relative, to her attentive, cheerful and discreet service throughout our meal. She ensured the service was swift as requested and instantly procured a cushion to make sitting more comfortable for our relative. She is a credit to your hotel. In addition, there was not a member of staff we came across who wasn't extremely welcoming and personable.

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