Good day Chris
I trust you are well and that you had a good Christmas.
In addition to completing the feedback request I feel I must write and convey my thanks and appreciation for my recent stay(s) at the hotel.
Not only have you achieved the highest standard of service at the hotel but if anything it seems better than ever with each visit, your staff are wonderful.
We enjoyed delicious food in the restaurant, again the best ever, all in all a first class experience.
As you know we often use the hotel for family occasions but also on your special promotions for a get together without worrying about driving home after drinks and we look forward to your forthcoming offers.
Meanwhile I wish you a very happy New Year and successful 2018.