Dear Matthew and his Team in the Restaurant & Kitchen,
I truly appreciate how very hard you work – each one of you – to make a guest’s stay as pleasant and enjoyable as possible.
As Matthew knows, I have been coming to West Lodge Park for many years. It is particularly poignant that this weekend everyone celebrates Mother’s Day in this country. On many memorable occasions I stayed here with my dearest, and much missed, mother. The staff were absolutely wonderful then, just as you are now.
There is a unique quality – a combination of respect, a caring attitude and an attention to detail – not found in any other hotel. Truly this is a rural retreat for guests such as me, and it is always a joy to return.
I look forward to staying here again in the future. In the meantime, please accept this gift as a sign of my appreciation.