June, 2019

Dear Chris

I am writing to you to let you know how impressed we were with West Lodge Hotel; Myself, husband and Guide Dog Kiki recently spent a very enjoyable long weekend at West Lodge. This is the second time we have stayed at your Hotel, and both times we have found all your staff friendly, extremely helpful, and willing to go the extra mile to ensure all our needs were met during our stay. I was unable to fill out your survey because my talking speech system on my computer could not access it correctly so I contacted West Lodge direct and Matthew Croxford gave me your email address.

We wish to give 5 star rating to all the categories on your survey and would recommend West Lodge as a top class Hotel! We look forward to staying at West Lodge again in the future!

Yours sincerely

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